Refund policy

RETURN & REFUND POLICY

Last updated: June 9, 2026

1. Return Eligibility We accept returns within 7 days of delivery, provided the item is:

• Unworn, unwashed, and unaltered
• In its original packaging with all tags intact
• Accompanied by proof of purchase (order number or invoice)

The following items are not eligible for return:

• Sale or discounted items
• Customised or made-to-order pieces
• Innerwear or accessories (for hygiene reasons)

2. How to Initiate a Return Contact us within 7 days of receiving your order via the Contact page on vapushya.in with:

• Your order number
• Reason for return
• Photos of the item (if damaged or defective)

We will respond within 2 business days with return instructions.

3. Exchanges We offer exchanges for a different size or colour, subject to availability. If the desired item is unavailable, a store credit or refund will be issued.

4. Refunds Once we receive and inspect the returned item:

• Approved refunds will be processed within 7–10 business days
• Refunds will be credited to the original payment method
• Shipping charges are non-refundable

5. Damaged or Defective Items If you receive a damaged or defective item, contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost.

6. Return Shipping

• If the return is due to our error (wrong/defective item), we will cover return shipping
• For all other returns, the customer is responsible for return shipping costs

Contact: vapushya.in | Reach us via the Contact page for all return queries.